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AI for Marketing | Survey Results Q: We asked marketers, what’s their go-to AI tool?Our second poll responses were no great surprise. ChatGPT leads the pack with 58% of users — likely driven by their first-mover advantage and brand familiarity. Claude (23%) and Gemini (13%) trail in its wake. For now. The remaining 6% of "other" could point to a broader ecosystem of AI tools that marketers are exploring — often embedded in platforms such as Google Workspace, Canva, Hubspot and others. Are we entering an era where marketers will assemble their own AI stacks — picking tools for specific tasks rather than relying on a single go-to? At this stage, there's no fixed answer, but it's clear that experimentation is well underway. Q: What are the primary use cases for AI? The top use cases aren’t surprising: written content (26%), personalisation (25%) and data analysis (23%) led the way — all areas where AI can drive speed, scale and smarter outputs. What’s more interesting is what didn’t rise to the top. Some of the more obvious applications — including SEO and automation — are still flying under the radar. Are these underused, undervalued or simply happening in the background without conscious attention? And beyond the categories, the most compelling insights came from how AI is actually being used: to mine podcasts for thought leadership, act as a sounding board or editor and streamlining the leap from customer interviews to strategy. These aren’t just time-savers — they hint at a deeper shift in how marketers think, create and collaborate. The real power of AI may not be in accelerating our work — but in rewiring how we think before we even begin. The future isn’t just about what we do with AI, but how we work with it — creatively, critically, and consciously.
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